Kervansaray Lara

The hotel is the worst hotel ever in Antalya. The personal is very dirty and sad. Food is not so good. Please believe me and do not go. The hotel is very old. Don't go.

Old, dirty, sad

The hotel on arrival seemed ok but very dark. The room was very spacious but the decor was not crisp as it should have been. One of the large mirrors was cracked and had a hole in it? This was reported and the crack and hole had cello tape put over it??? The safe was not working and was not sorted until late the following day. The fridge was stocked daily and the room was cleaned.

The meals were ok. The choice at the buffet was good and the “a la carte” restaurant was nice.

We took 2 children aged 10 and 6 and there was nothing for them to do...the brochure said it was family friendly which was untrue. The driving school for kids wasn't working; the ten pin bowling had broken. The rest of the activities were timed, i.e. the few rides they had were open for 1 hour a day. The water chutes were running twice a day for roughly 30 minutes each time. The games room has 2 pool tables and 2 table tennis tables for a hotel of 585 rooms.

The animation team (entertainment) was annoying and pestered you. The evening entertainment wasn't up to much but was bearable. Each bar must have had only 1CD for music and had it on repeat. It got a little tedious after a week.

Throughout the hotel there was glass cracked and was not being repaired. The lobby was impressive visually as were the rooms but the finish wasn't perfect.

A lot of the staff was ignorant and unfriendly. The reception staff was like robots and never smiled. When we checked out they just took the door cards and towel cards and walked off. There was no asking if we enjoyed the stay or even a thank you.

There were 2 football pitches which we were not allowed to use and the crazy golf no one knew where the putters and balls were. The rest of the sports activities were only available at certain times.

This hotel would be ok for couples or singles but definitely not for families. Overall the hotel was average but for the cost it was a rip off.

Decent food

Nothing for families to do as described in the brochures